“Your Site is Experiencing a Technical Issue” Email- Details Given Below

#794025
  • Resolved Anonymous

    8 months, 2 weeks ago

    Rank Math free

    Every time I open the Redirections tab on my Rankmath dashboard, this is the below message –

    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    I am receiving this email “Your Site is Experiencing a Technical Issue” everytime I try to redirect something. Also the Redirections are not showing and only the Critical Error Message is showing.

    Please help me identify the issue – all details given in the “Sensitive Data” section.

Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    8 months, 2 weeks ago

    Hello,

    We apologize for the inconvenience you are facing with the Redirections tab in your Rank Math dashboard. The error message you mentioned, “There has been a critical error on this website. Please check your site admin email inbox for instructions,” indicates a technical issue that needs to be addressed.

    To resolve this problem, we recommend following these steps:

    1. Update Rank Math: Ensure that you are using the latest version of Rank Math. Sometimes, updating the plugin can resolve such critical errors.

    2. Check Site Admin Email: As per the error message, please check your site admin email inbox for any instructions or details regarding the critical error.

    3. Review Error Logs: If updating Rank Math does not resolve the issue, you may need to review the error logs on your website to identify the root cause of the critical error.

    If the issue persists after following these steps, please reply to this ticket, and our support team will assist you further.

    Thank you for bringing this to our attention. We appreciate your patience as we work to resolve this issue for you.

    Kind regards.

    Sources:
    Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
    How to Fix Problems While Connecting Account Using Rank Math » Rank Math
    Page With Redirect – Google Search Console Status » Rank Math
    How to Fix 404 Errors with Rank Math SEO Plugin

    Rakibuzzaman Siam

    8 months, 2 weeks ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    From the error, it seems that there’s a corrupted redirection, for which it is throwing a critical error.

    Please check if the issues get fixed by re-creating the missing database tables. You can re-create them by going to WordPress Dashboard > Rank Math > Status & Tools > Database Tools. Here’s a guide that you can follow: https://rankmath.com/kb/recreate-missing-database-tables/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Anonymous

    8 months, 2 weeks ago

    Rank Math free

    Problem solved. Thanks

    Rakibuzzaman Siam

    8 months, 2 weeks ago

    Hello,

    We are glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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