your email, because the meta description appears twice on my start page.

Hello,

I apologize for the issue you are facing with the duplicate meta description on your homepage when the Rank Math plugin is activated. To troubleshoot this, you can follow these steps:

1. Activate Your Theme and Plugins:

   • Check if your theme is adding duplicate meta tags by navigating to Appearance → Themes.
   • If the theme isn’t responsible, enable your plugins one by one to identify the conflicting plugin causing the issue.

2. Use Health Check & Troubleshooting Plugin:

   • Install the Health Check and Troubleshooting plugin from WordPress Dashboard → Plugins → Add New.
   • Enable Troubleshooting Mode under Tools → Site Health → Troubleshooting.
   • Enable Rank Math SEO plugin while troubleshooting under Plugins → Installed Plugins.

If you are still facing issues after following these steps, please reply to this ticket, and a human agent from our support team will assist you further.

Best regards,
Rank Math Support

Sources:
How to Fix Duplicate Meta Tags » Rank Math
How to Fix Duplicate Meta Tags » Rank Math
How to Set Product Meta Description Using Rank Math » Rank Math
General Tab in Meta Box of Rank Math SEO Plugin

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention.

Firstly, we have moved the login details you shared into the sensitive data section as this is an open forum and can be viewed by other users. The sensitive data section can only be accessed by you and our support staff.

We logged in to your website and can see that you have deactivated our plugin. Please activate our plugin so we can check for you.

However, we noticed that you have other SEO plugins in your installation, please note that you should use only one SEO plugin.

The different SEO plugins you are using are creating the meta description tag which is the cause of the duplicate meta description.

We hope this helps and do not hesitate to reach out if you have any other questions.

Thank you.

Hello,

We logged in to your website and we can replicate this issue with only the Rank Math plugin active. We can see that the Meta description is duplicated.

We have shared the issue with our developers and they are investigating it. As soon as we get some updates, we’ll make sure to let you know here.

We would appreciate your kind patience regarding this issue.

Please don’t hesitate to let us know if you have any other questions.

Thank you.

Hello,

We checked your website and found that you added the following meta tags in the “Custom Webmaster Tags” field.

Please note that the meta tags you’ll add there will be directly included in the source code of your page. However, we removed the meta tags from Rank Math > General Settings > Webmaster Tools > Custom Webmaster Tags, and now only one meta description is appearing on your website.

Hope that helps and please don’t hesitate to let us know if you have any other questions.
 
Thank you.

Hello,

We are super happy that this resolved your issue and we appreciate that you wish to post a review about your experience here.

You can leave a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post or TrustPilot about your overall experience with Rank Math. We appreciate your time and patience.

If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.

Hello,

We’re delighted to hear that this issue has been resolved. We appreciate your kind words and your support.

I’m closing this ticket now but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.

Thank you for choosing Rank Math and have a wonderful day!

Cheers