You do not have a Content AI plan

#790039
  • Resolved Anonymous

    1 year, 3 months ago

    Rank Math free

    Hello, I installed and paid for AI Plan,$ 7.99 a month and when I try to use it is not working. The answer says that I do not have a Content AI plan and is connected to my website.
    Thanks
    We spend about 4 hours too and is not working

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 3 months ago

    Hello,

    Thank you for reaching out to us. We apologize for the inconvenience you are experiencing with the Content AI plan you purchased.

    Based on your concern, it seems there might be an issue with the activation of the Content AI plan on your website. To resolve this, please ensure that you have correctly activated the Content AI plan on your website by following these steps:

    1. Go to your WordPress Dashboard.
    2. Navigate to Rank Math > General Settings > Content AI.
    3. Refresh the credits by clicking on the refresh button. Here’s a screenshot for reference:
      Refresh Credits

    After refreshing the credits, try using the Content AI feature again, and it should work without any issues. If the problem persists, please let us know so we can further assist you.

    We appreciate your patience and understanding in this matter. If you need any more help or encounter any other issues, feel free to reach out to us.

    Princess

    1 year, 3 months ago

    Hello,

    It seems that you already marked this ticket as “Resolved”.

    Do you still need our assistance regarding this issue?

    Looking forward to helping you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this ticket.