Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
It seems that you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
For the issue, we released a beta update fixing the issue with the news sitemap. Hence, please update to the beta version following the guide below to fix this issue:
https://rankmath.com/kb/version-control/#beta-updates
A stable version of this update will be released soon.
Changelog: https://rankmath.com/changelog/free/
If you’re not comfortable with updating to the beta version, please change line 116 of the seo-by-rank-math-pro/includes/modules/news-sitemap/sitemap-xsl.php file to this:
KB::get( 'seo-suite' )
And wait for the stable version to be released.
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
hello
Thank you for solving the problem
Regarding the addition, it was purchased from this site
https://wpresshub.com/rankmath/
He buys the big plan and distributes to websites for a small fee
The site has been submitted to the webmaster, but the map has not been read yet
Hello,
Upon checking your News Sitemap, it seems to be working now.
If the issue persists on your end, please contact your SEO agency where you purchase the service and ask them to open a PRO/Business ticket here on your behalf. We can’t offer support if we can’t verify your subscription.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
