Wrong purchase

#634423
  • Resolved Anonymous
    Rank Math free

    hi
    Originally wanted to buy non Content AI ver(PRO Perfect For Bloggers, Individuals & Solopreneurs) ,But I made the wrong purchase Content AI ver,
    please help, thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We can see that you have successfully subscribed to Content AI Starter Plan.

    Here’s our guide on Content AI Credits and Plans, where we explain how the credits work going forward:
    https://rankmath.com/kb/content-ai-plans-and-credits/

    Please note that Content AI plans differs to our Rank Math PRO subscription.
    https://rankmath.com/pricing/

    But if you want, we do offer a 30-day refund policy and we will assist you with your refund request.

    Let us know if you need assistance with anything else.

    Thank you.

    Anonymous
    Rank Math free

    Hi ,
    please refund , I will buy again correctly Rank Math PRO,
    thank you

    Hello,

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    You can go ahead and purchase the plugin from here:
    https://rankmath.com/pricing/

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Anonymous
    Rank Math free

    Thank you.

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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