WordPress & FTP

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

Please share the affected URL/s so we can check and verify it.

Meanwhile, please ensure that you are running the latest versions of Rank Math Free & PRO

Looking forward to helping you.

Thank you.

Hello,

I’ve checked your site, and it seems that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.

Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?

Please note that we don’t offer support for nulled or cracked plugins as we explain here: https://rankmath.com/kb/rank-math-pro-nulled/

Looking forward to helping you.

Thank you.

Hello,

Thank you for verifying your purchase.

I’ve checked your site again, and the Rank Math PRO plugin is already applied, and I’m unable to experience the slow loading time. Also, your sites are already connected to your paid Rank Math account.

Could you please let us know the page or URL where the issue happens so we can investigate it further?

Looking forward to helping you.

Thank you.