Hello,
Thank you for your query, and we are so sorry about the trouble this must have caused.
Could please let us know if you are using any page builder ?
If yes then can you please tell us which page builder you are using and also share the affected URL so that we can also check.
We really look forward to helping you.
Thank you.
Yes. I’m using enfold theme. Is there any way to fix this?
https://hfbadvertising.com
Hello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
It’s done. Sent info to Sensitive Data
Hello,
You are currently using a non-supported page builder to construct your content and Rank Math wasn’t able to properly read it.
Even for the content analysis tests, we have added API access to the content analysis in Rank Math to make content from the custom page builder readable.
You may share this guide to the developers of that page builder: https://rankmath.com/kb/content-analysis-api/
Please note that this should not affect your overall SEO performance as this issue is only happening on the backend.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Hello,
Sure, do let us know how that goes.
Please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
