Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I have checked the website and it seems like you have something blocking some API requests, maybe in your hosting.
I have pasted the error log in the Sensitive Data section and I would recommend you to as your hosting support to check it.
Looking forward to helping you. Thank you.
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Hello Ryan,
We have been working on a fix and we have a solution. Since we cannot replicate this issue ourself, we request you to update to the below version of Rank Math by doing the following:
1. Remove Rank Math from WP > Plugins. Don’t worry, all your settings are safe in your database and they will return once you upload the below version.
2. Install this version of Rank Math on your website by uploading it from WP > Plugins > Add New.
Here are the files: https://i.rankmath.com/LsGVoD
Here’s a small video tutorial:
https://i.rankmath.com/T1DqJL
3. Activate the Rank Math plugin after it is done uploading.
4. Go to WordPress Dashboard > Rank Math > Dashboard > Help
Connect to your Rank Math account.
5. Go to WordPress Dashboard > Rank Math > General Settings > Search Console
Re-Authorize your Google Search Console.
That’s it. The issue should not come back.
Do let us know how it goes.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
