Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please share your sitemap URL with us so that we can check this further for you?
Meanwhile, you can try to follow the guidelines from this URL and see if that works for you: https://rankmath.com/kb/couldnt-fetch-error-google-search-console/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
The Couldn’t fetch error is a confusing status message you may encounter in Google Search Console.
The status message may indicate Google is yet to fetch your sitemap. Alternatively, it could mean Google cannot fetch your sitemap because of an error in the sitemap.
Looks like the image that you tried to share earlier got corrupted.
You can use tools like imgur for screenshots or loom for screencasts and share the generated links here.
Can you please share the affected sitemap URL with us? So that we can investigate the issue further for you.
We really look forward to helping you.
Thank you.
Hello,
From your screenshot, it seems that you have submitted the same sitemap index /sitemap_index.xml
Please submit this version and give Google some time to crawl your site:
https://rankmath.com/kb/couldnt-fetch-error-google-search-console/#rename-the-sitemap
Let us know how this goes.
Thank you.
This problem show in past 5 days.
can you talk in a live chat.
Hello,
Unfortunately, we don’t offer live chat support for the plugin and everything is handled through the forums.
Please try to follow the steps here to submit the variation of the sitemap and see if that helps get it recognized: https://support.rankmath.com/ticket/why-my-sitemap-are-not-fetch/?view=all#post-584669
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
