Why has my first search lost 500 Credits instantly?

#691631
  • Resolved Anonymous

    1 year, 9 months ago

    Rank Math free

    I just bought rank math starter. I did one search and 5k credits have instantly gone down to 4.5k credits??? 500 credits for one search. Is this right?

    At this rate, I would only get 10 searches and 5k would be gone. I am not paying over 50 dollars for this. If this is right then I want my money back as this is incredibly misleading.

Viewing 1 replies (of 1 total)
  • RankBot

    1 year, 9 months ago

    Hello, we apologize for the inconvenience you’re experiencing with the Content AI credits. Each time you make a Content AI Research request, it will cost you 500 Credits. We understand your concern about the rapid depletion of credits and would like to help address this issue.

    If you exhaust your credits in a month, you have the option to wait until the next month for the credits to replenish, upgrade your subscription to a higher plan, or reset your credits for the remainder of that month by paying a nominal one-time fee. You can upgrade or reset your credits by visiting this link.

    We appreciate you bringing this to our attention and we’re here to assist you further with any questions or concerns you may have.

    Sources:
    Content AI – Your Personal AI Assistant by Rank Math
    Content AI Credits and Plans: Everything You Need to Know » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 year, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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