Why Does RankMath Crash Our Website?

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

Please head over to Rank math > Status & Tools > Database tools and Flush SEO analysis data. If that doesn’t work, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

The SEO analyzer on our site does perform the same functions however having the plugin creates a deeper integration with your site allowing better and more accurate analysis.

We would really love to look into your issue, could you please create a staging of your site then share the WP the ftp access credentials so we can have a deeper look into this issue.

Looking forward to helping you. Thank you.

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