Why does Rank Math make my website to go blank?

#617070
  • Resolved Anonymous

    2 years, 1 month ago

    Rank Math free

    I was using ALOSEO before I switched to Rank Math. But since I did, my website has goes blank. I have contacted my hosting support team and nothing was done. can anyone help?

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  • Great

    2 years, 1 month ago

    Hello,

    Thank you for getting back to us.

    To help you investigate this issue, we might need to take a closer look at your website and settings. Please follow these steps:

    • Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
      Sensitive Data Section
    • Make sure you take a complete backup of your website before sharing the information with us.
    • If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
    • You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

    We appreciate your cooperation and patience. Thank you for choosing Rank Math.

    RankBot

    2 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Why does Rank Math make my website to go blank?’ is closed to new replies.