where\’s my invoice? why down grade me without giving me an invoice for 2023??

#574381
  • Resolved Anonymous
    Rank Math free

    where\’s my invoice? why down grade me without giving me an invoice for 2023??

    how do i keep a pro subscription active when there is no invoice to pay in the hub???

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  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    We have already replied to your email regarding the subscription, and it seems that you have already repurchased it as you can notice that the PRO badge is already showing on your account details.

    To ensure that your website is connected properly to your paid Rank Math account, please reconnect them on your WordPress dashboard > Rank Math > Dashboard > Help tab, then disconnect and connect it again.

    Here’s a link for more information:
    https://rankmath.com/kb/website-not-shown-in-account/

    Hope that helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘where\’s my invoice? why down grade me without giving me an invoice for 2023??’ is closed to new replies.