When I run the analysis tool, I get two different scores without changes…

#551679
  • Resolved Anonymous

    2 years, 7 months ago

    Rank Math free

    Sometimes I get a 40 something, and then I click it again and get an 80 something. The 40 doesn’t have any keywords for the main site, and many other issues I know that I have completed. Help!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Md. Sakib Khandaker

    2 years, 7 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Please head over to Rank Math > Status & Tools > Database Tools > and click the Clear SEO Analysis and Remove Transients buttons to flush the SEO Analysis cache.

    Flush

    Once done, clear your website and any server-level caching on your site before doing the SEO analysis again.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Anonymous

    2 years, 7 months ago

    Rank Math free

    Hi, thanks for your response; however, it didn’t make a difference. What else should I try?

    Reinelle

    2 years, 7 months ago

    Hello,

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    Anonymous

    2 years, 7 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous

    2 years, 7 months ago

    Rank Math free

    Thanks, I included the info in the sensitive data section…also, what I actually meant was the “DASHBOARD / SEO ANALYZER” tool.

    Rakibuzzaman Siam

    2 years, 7 months ago

    Hello,

    We tried to check your website but seems that the password you’ve shared is not correct.

    Please update the password in the sensitive data section so that we can check the issue further for you.

    Looking forward to helping you.

    Thank you.

    Anonymous

    2 years, 7 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Sandeepan Kumar

    2 years, 7 months ago

    Rank Math business

    Hello,

    Thank you for providing correct login details.

    I can see that currently, you’re using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify and merge both the accounts.

    Looking forward to helping you.

    Thank you

    RankBot

    2 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘When I run the analysis tool, I get two different scores without changes…’ is closed to new replies.