Hello,
I’m sorry to hear about the issue you’re facing with your Rank Math PRO subscription. If you are experiencing update errors in WordPress and cannot find your subscription/invoice, it might be a technical glitch or an expired subscription.
To resolve this and continue using Rank Math PRO, you may need to renew your subscription. The current pricing for Rank Math PRO is $79 per year. However, since you mentioned you had been using it for a few years at $59, I recommend reaching out to our support team directly for further assistance.
You can contact our support team 24/7 by clicking here or by using the available buttons to assign the ticket to a human agent. They will be able to assist you in resolving the issue with your subscription and getting back to using Rank Math PRO seamlessly.
Thank you for your understanding, and we appreciate your continued support of Rank Math.
Sources:
How to Download or Update My Invoice » Rank Math
Rank Math PRO – Pricing Plans for Businesses & Individuals
How To Upgrade Your Rank Math PRO Subscription » Rank Math
Hello,
You mentioned that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?
Looking forward to helping you.
Thank you and my sincere apologies. You are correct. The email I used was/is a********@p*************.
I saved the email as a pdf but don’t see an option to upload it. So below is a cut and paste of the payment email.
Hello Bill Azeree,
Your payment for subscription to “PRO Subscription” ($59.00) was successful.
Manage Your Orders
Your Subscription
PRO Subscription x 1
Subscription renews every 1 year. Next charge: 12/16/23 ($59.00).
Full Terms and Subscription Management
Charges will appear on your bill as PP* FS rankmath
Order Reference: RANKMATH221216-2886-57143B
View Invoice
Tax: $0.00
Total: $59.00
Hello,
We checked your email address and found that your Rank Math PRO subscription ended on December 2023 and there is no premium subscription currently activated on your account.
In this case, if you want to use the Rank Math PRO again on your website, you’ll have to purchase a new subscription from here: https://rankmath.com/pricing/
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
