What did we just buy and how do we use it?

#734897
  • Resolved Anonymous

    1 year, 7 months ago

    Rank Math free

    So we thought we were buying the whole upgrade but I guess we just bought the AI? And we’d have to buy the other package on top of that? And I cant figure out how to get the license to work on our site? This is a real disappointing shit show of a plugin setup? Why did you offer both upgrades?

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 7 months ago

    Hello, we apologize for the confusion. It seems there might be some misunderstanding. To access Content AI 2.0, you need to upgrade to a Rank Math PRO plan or subscribe to a Content AI plan. It is not available in the free version. Content AI is integrated as a module within the Rank Math SEO plugin, so you can access it without installing any additional plugin. You just need to have an active Content AI subscription and enable the Content AI module from the Rank Math dashboard to start using its features.

    If you have purchased the Content AI plan, you should have received a specific number of credits based on your subscription level. Each Content AI Research request will cost 500 Credits, and each word you generate with Content AI will consume 1 Credit. If you need additional credits, you can purchase them separately from the pricing section on the Rank Math website.

    We understand your frustration and we’re here to help. If you’re having trouble getting the license to work on your site, please provide us with more details about the issue you’re facing, and we’ll be happy to assist you further.

    If you have any other questions or need further assistance, please feel free to ask.

    Sources:
    Content AI – Your Personal AI Assistant by Rank Math

    Rakibuzzaman Siam

    1 year, 7 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We can see you’ve purchased the Content AI subscription, which is different from the Rank Math plugin subscription. For more details on the Content AI, you can check this article: https://rankmath.com/content-ai/

    In order to purchase the Rank Math PRO subscription, you can visit this URL: https://rankmath.com/pricing/

    Hope that helps and please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

    RankBot

    1 year, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘What did we just buy and how do we use it?’ is closed to new replies.