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Hello, we’re sorry to hear that you’re experiencing issues connecting your website to Google. To resolve this, you can follow these steps:
- Head over to Rank Math SEO → General Settings → Analytics in your WordPress admin area.
- Click the Test Connections option at the top right of the Analytics settings to validate the existing connections.
If you encounter any issues during this process, please ensure that you have connected your Google account correctly. If the problem persists, please reconnect your Google account and retest the connection. If the issue still persists, please open a support ticket here and share the error log with us.
If you need further assistance, feel free to ask!
Sources:
How to Get Rid of “No Connected Websites Found” Message » Rank Math
Resolving Rank Math Analytics Related Issues » Rank Math
Why Google Hasn’t Indexed Your Post, Page, and/or Website? » Rank Math
Why Did My Website Disappear From Google Search? » Rank Math
How to Find Out Where 404 Errors Are Coming From » Rank MathWhen I disconnect and reconnect the status stays red and there is no “test connection” button available. I’ve tried this method on both PC and mobile device with no success.
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
The Red Dot in Analytics means that you have either not configured the Analytics module or have not given it sufficient permissions when connecting to it.
To make sure that everything works correctly please go through this article to set up the Analytics module: https://rankmath.com/kb/install-google-analytics/
If however, you are having challenges with this, then follow the steps below to fix it.
Please make sure you have the latest version of the Rank Math plugin installed on your site. You can check the latest version here: https://rankmath.com/changelog/free/
Once you have updated the plugin, please follow these steps to reconnect Rank Math with your Google account and grant all the necessary permissions:
First of all, check to make sure that you have a verified Google Search Console and Google Analytics properties, if not follow the attached link to create one.
If you already have verified properties and you’re still unable to connect them – then follow these steps
1) Remove Rank Math’s access from Google Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions
2) Re-connect to regenerate the auth token from Google
After that, reconnect the Google account again to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again:
3) Grant all necessary permissions
Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services. Please check my screenshot below for reference:
4) Follow the instructions to sign in with your Google account and allow Rank Math to access your data. https://rankmath.com/kb/connect-your-google-account/
You can also refer to this guide for more details: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token
The red dot will become green when the Analytics module is configured completely with the required permission.
We hope this resolves the issue for you.
If you still face any problems or have any questions, please let us know. We’re always here to help.
I’ve gone through this process multiple times with no success, the dot stays red and my website doesn’t appear.
Hello,
In this case, we need to take a closer look at your website to resolve this issue. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
The ticket ‘Website won’t connect to google.’ is closed to new replies.