Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
It seems that you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
Back to the issue, the index status ‘neutral’ is equivalent to ‘excluded’ and means the URL was crawled but not indexed for some reason. You can check those pages on your GSC and if they are already indexed then the data on index status is not updated. In this case, please follow the steps below to delete the old imported data and start the fresh data fetch:
1. At first please head over to WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click the Rebuild Index button.

2. After that, Head over to WordPress Dashboard > Rank Math > General Settings > Analytics tab, click the Delete Data button, and then click the Update Data Manually

It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
Once the process is complete. Please check the page again.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.