Upgraded to Pro but no download

#588881
  • Resolved Anonymous

    2 years, 4 months ago

    Rank Math free

    Hi! I just upgraded to RankMath Pro, and I got the email receipt / confirmation…. but I guess I wasn’t logged into my RankMath account when I did it? Because there’s nothing to download on my dashboard.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anonymous

    2 years, 4 months ago

    Rank Math free

    After purchasing, I did not get a screen with a button that says “Download files” either. I see the invoice in my dashboard, but no downloads available, nothing that says Pro.

    Anonymous

    2 years, 4 months ago

    Rank Math free

    Nevermind, email just came through 🙂

    Princess

    2 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Yes, your account is already upgraded to the PRO version. You’ll also notice that the PRO badge is already showing on your account details.

    We highly recommend going through the following guide to set up the plugin completely and correctly:
    https://www.youtube.com/watch?v=cQLvCBVev3I
    and
    https://rankmath.com/kb/how-to-setup/

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

Viewing 3 replies - 1 through 3 (of 3 total)

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