Updating information in PRO ver of the RankMath

#614457
  • Resolved Anonymous
    Rank Math free

    Hi there,

    I have recently purchased the PRO version of the RankMath plugin. It is promised to deliver updates every 3 days. Last update I can see is from Aug/3 and today is Aug/9, 2023.

    Could you help me with this? It’s not cool, if you know what I mean.

    Many thanks,

    Regards,
    Pawel

Viewing 1 replies (of 1 total)
  • Hello,

    Thanks for contacting us and sorry for the inconvenience caused.

    It seems like you purchased the PRO version with some other email address.

    Can you please share the email address which you used to purchase the plugin or you can search and forward the receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Updating information in PRO ver of the RankMath’ is closed to new replies.