Hello, we’re sorry to hear that you’re encountering issues while trying to update your WordPress plugin to the beta version. The error message you’re seeing, “PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature,” usually occurs due to one of the following reasons:
- There’s an issue with the zip file you’re uploading.
- You try to update the PRO version while connected to the free account on your website.
- WordPress doesn’t have enough memory on a web server to unzip and upload the zip file contents.
- If your server is located in a sanctioned country, your requests will be blocked by our server, and you will see the above error.
To resolve this issue, please ensure that you are following the correct steps for updating to the beta version. If you are still encountering issues, please feel free to reach out to our support team directly from here, and our support expert will be more than happy to help you out.
If you have any other questions or need further assistance, please don’t hesitate to ask.
Sources:
How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
Rank Math New Features – Roll Back and Beta Testing
How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math
Installing Rank Math Plugin Through the WordPress Admin Panel
Please provide me with the zip file or link the beta version.
Hello,
To fix this issue, you’ll have to reconnect your Rank Math account on your website. To do that, navigate to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account.
If that doesn’t work, here’s the beta file you can download and install manually on your website: https://i.rankmath.com/f/AZldX3
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Hello,
We are glad to know that this issue has been resolved. Thank you for letting us know.
This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
