Hello,
Thank you for contacting Rank Math support and we apologize for the inconvenience.
Looks like your account now has Rank Math PRO, so I guess you later succeeded in purchasing Rank Mah PRO. Can you please confirm if you need any further help with anything else?
In the meantime, please follow this guide to upgrade to Ran Math PRO properly:
To upgrade to Rank Math Pro, you need to install and activate the Rank Math Pro plugin on your WordPress site. This plugin will work alongside the Rank Math Free plugin and unlock all the Pro features and functionalities. Here are the detailed steps to do that:
- Log in to your Rank Math account at rankmath.com/my-account and download the Rank Math Pro plugin zip file from there.
- Make sure you have the latest version of the Rank Math Free plugin installed and activated on your WordPress site. You can check for updates under WordPress > Dashboard > Updates.
- Go to WordPress > Plugins > Add New > Upload and select the Rank Math Pro plugin zip file that you downloaded in Step 1. Click on Install Now and wait for the installation to complete. Then, click on Activate Plugin.
- Go to WordPress > Rank Math > Dashboard > Help and click on the Connect button. This will connect your Rank Math account to the Rank Math plugin and verify your license.
That’s it! You have successfully upgraded to Rank Math Pro and you can now enjoy all the amazing features that it has to offer.
If you have any questions or issues during the upgrade process, please let us know. We’re always here for you.
Thank you for choosing Rank Math Pro. Have a wonderful day!
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
