Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
– Your IP is not a Proxy, or you are using any VPN or hosting service
If everything from the above is enabled and working, you can also try using a credit card instead.
You can also call your bank and ask what’s stopping the payment from going through and request them to approve it on your end.
Alternatively, can you please share the last 4 digits of your card along with the last name you used while trying to make the purchase?
Looking forward to helping you.
Seems all credit card banks in India does not allow subscription-based payments so it is getting failed.
Only one time payment is allowed.
Now how can I proceed with purchase of RankMath pro, please confirm.
Hello,
Please talk to your card provider, since you are making a new purchase, the new RBI guidelines for standing instructions do not apply.
Could you please talk to your card provider and then try again?
Alternatively, you can use PayPal or AmazonPay to make the payment.
If you still have any questions, just reply and we will be more than happy to clarify any doubts you might have.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
