Unable to Locate My Recent Rank Math Purchase After Creating Account

#654751
  • Resolved Anonymous

    1 year, 11 months ago

    Rank Math free

    I purchased Rank Math yesterday but had not registered for an account at the time of purchase. I have received a confirmation email for the payment, indicating that the purchase was successful.

    However, after creating an account today, I am unable to locate my recent purchase under my account dashboard. I would like assistance in linking my purchase to my new account.

    Email used: m************@a******

Viewing 1 replies (of 1 total)
  • Rakibuzzaman Siam

    1 year, 11 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We’ve checked the email address you’ve shared but were unable to find any Rank Math PRO account under this email. It seems like you purchased the plugin with some other email address.

    Can you please share the email address that you used to purchase the plugin or you can search and forward the receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Unable to Locate My Recent Rank Math Purchase After Creating Account’ is closed to new replies.