Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
This is quite odd, would you mind letting us know the kind or errors that are reported on your debug log?
Looking forward to helping you. Thank you.
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I apologize, where can I find the debug log? I run my site from the backend.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi Kuechenlatein,
We are so sorry but the temporary login link you gave us does not work.
Can you please check that again?
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I can’t understand why it did not work.
Hello,
Thank you for contacting Rank Math today.
The temporary access link does not work for me as well. Could you please generate a new access link or share a temporary username & password that I can use to login?
Looking forward to helping you. Thank you.
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Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi there,
I am afraid that I am still not having any luck with the login:
Could you please test the credentials on your end?
Thank you.
It is funny! I copied the password and did not sumbit. Than it worked. After submitting I copied the password again and it did not work…. Any ideas
After typing letter for letter it worked again, I have no clue
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
.
