Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you please let me know the kind of error that is reported when you enter your account credentials on the Rank Math > Dashboard > Help page?
Please note that you are required to use the username and password combination that was sent to you after creating a Rank Math account.
Looking forward to helping you. Thank you.
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I can’t login into my accounnt via wordpress after doing click “Activate Rank Math” in spite of typing account and password correctly, then in password field says this field is obligatory, although it works via website.
I’ve reset password many times.
Is it necessary to activate with account?
Hello,
Thank you for contacting Rank Math today.
You MUST use the username and password combination for your Rank Math account and not your GMAIL or Facebook credentials that you used during sign up.
Looking forward to helping you. Thank you.
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I cant remember my password, what to do??
Hello,
Thank you for contacting Rank Math today.
Please head over to https://rankmath.com/ and click on the forgot password link as shown below:
Looking forward to helping you. Thank you.
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Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
