-
I have re-downloaded RankMath as a plugin and tried again with linking my google account as well as removing permissions etc. I’ve tried everything on the blog.
The only thing I can think of is my wordpress email is not a gmail account but I’m trying to connect to a gmail account? Not sure if that’s the problem.
website: bestaicryptocurrency.com
Thanks
Catherine
-
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please make sure that you’ve connected the correct Google account and not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).
If the issue still persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Looking forward to helping you.
Thank you.
Rank Math free
You must be logged in to reply to this ticket.