Unable to Connect Analytics

Hello Liz,

I’m sorry to hear that you’re experiencing issues connecting to your Google Analytics account. It seems that you’re encountering an issue with the dropdown box not displaying any results after selecting your site.

To troubleshoot this, I recommend testing the connection between Rank Math and your Google Analytics account. To do this, please follow these steps:

1. Go to Rank Math SEO → General Settings → Analytics.
2. Click on the Test Connections option at the top right of the Analytics settings.

If the issue persists or you encounter any errors during the test, please reconnect your Google account by following the instructions provided in this guide: Resolving Rank Math Analytics Related Issues.

If the problem still persists after reconnecting your Google account, please open a support ticket here and share the error log with us. Our team will assist you further in resolving this issue.

Thank you for bringing this to our attention, Liz. We’ll do our best to help you resolve this matter promptly.

Best regards.

Sources:
How to Verify Your Website on Google » Rank Math
How to Install Google Analytics With Rank Math SEO » Rank Math
How to Setup Rank Math SEO Plugin Properly
Resolving Rank Math Analytics Related Issues » Rank Math

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

We logged in to your website using the details provided in the sensitive data section.

Upon checking your website, we observed that you’re connected to Google Search Console using sc-domain:yourdomain.com

Please note that Rank Math does not support domain property verification in Google Search Console (sc-domain:yourdomain.com)

You may need to reconnect your website to https:// version and ensure that you approve all the permission notices that show up:

Please navigate to WP Dashboard > Rank Math > General Settings > Analytics tab, and click the Reconnect link as shown below

Allow all the permissions on the next screen

This should fix the issue.

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

Thank you for your patience.

You can visit this page (https://analytics.google.com/analytics/web/) and check the Google Analytics property if you need to update or modify it.

However, if you want to create a new property, you may need to reconnect your Google Account so the new Analytics account will reflect in Rank Math.

Looking forward to helping you.