Hello,
I’m sorry to hear that you’re facing issues completing your purchase of Rank Math Pro. If you are experiencing difficulties during the checkout process, please ensure that you have filled in all the required information correctly.
If the problem persists, please try refreshing the page or clearing your browser cache. If the issue continues, you can assign this ticket to a human agent by clicking on the available button so that they can assist you further with completing your purchase.
Thank you for reaching out, and we appreciate your interest in Rank Math Pro.
Sources:
🛍 Spring Sale! – DISCOUNT + 2x Benefits
🛍 Spring Sale! – DISCOUNT + 2x Benefits
🛍 Spring Sale! – DISCOUNT + 2x Benefits
🛍 Spring Sale! – DISCOUNT + 2x Benefits
🛍 Spring Sale! – DISCOUNT + 2x Benefits
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please confirm that you are making the purchase from the offer page at https://rankmath.com/offer/
If that is correct, please share further details on the error message you get when trying to make the purchase. You can use a tool like https://imugr.com to share the screenshot.
You can check out this guide to resolve the issue: https://rankmath.com/kb/troubleshooting-payment-issues/
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
I am at the link you provided. I have tried it on Chrome and Safari. I ‘ve tried two different credit cards. I’ve tried entering the information manually instead of through LastPass auto-fill. I’ve read the help article. I keep getting this message:
“We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance.”
Finally, I tried it on my phone and it went through.
Penny
Hello,
It looks like you already managed to purchase the PRO version of the plugin and we can see your profile badge also changed to PRO.
Can you please confirm if you still need our assistance with this issue or anything else?
Looking forward to hearing back from you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
