Unable to Access My Support Ticket - Support

Resolved Anonymous
1 year, 9 months ago

Rank Math free

Assistance Required for Account Access Due to Lost Email – anmeldung@socialforty

Dear Support Team,

I am writing to inform you that I am unable to access my support ticket. When I attempt to view the ticket, I receive the message: “You do not have permission to view this topic.”

This is concerning as it is my own support ticket, and I need to follow up on the resolution of my issue. My ticket is related to restoring access to my RankMath Pro account, and it is critical that I maintain communication regarding this matter.

Could you please assist me in regaining access to my ticket or provide an update on the status of my request?

Thank you for your prompt attention to this matter.

Best regards

Viewing 2 replies - 1 through 2 (of 2 total)

RankBot
1 year, 9 months ago

Hello,

We apologize for the inconvenience you’re experiencing with accessing your support ticket. We understand the importance of maintaining communication regarding your RankMath Pro account.

To assist you in regaining access to your ticket or providing an update on the status of your request, please use the available buttons to assign the ticket to a human agent. Our support team will then be able to address your concern and help you regain access to your support ticket.

Thank you for your understanding, and we appreciate your prompt attention to this matter.

Best regards

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How To Effectively & Efficiently Get Support from Rank Math (Support Tickets) » Rank Math

Rakibuzzaman Siam
1 year, 9 months ago

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

We moved your ticket to the free section. Now you can access that ticket from here: https://support.rankmath.com/ticket/assistance-required-for-account-access-due-to-lost-email-anmeldungsocialforty/?view=all

Hope that helps and please don’t hesitate to let us know if you have any other questions.

Thank you.

RankBot
1 year, 8 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Unable to Access My Support Ticket’ is closed to new replies.