Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
From the link you have shared, it seems that you are trying to use the social image by the image I have added in the sensitive data section (.webp).
If that is the image you are choosing, please note that the image you’re using has the recommended image size for social sharing image, which is as close as 1200 x 630 pixels, and the image file format you are using is only between jpeg, gif, or png as per Opengraph Standards:
https://rankmath.com/kb/open-graph-image-not-displaying/#num-4-2-image-dimensions-image-format
Hope that helps.
Thank you.
so if i change images extension and size , twitter problem will solve ? and the link for preview image on twitter will be the same of facebook ? .. because problem is that link image for twitter is not updating until i toggle button ” Use Data from Facebook Tab ” its already on , but i must toggle to off then on and save changes , i dont think so this problem with Image extension or size because it works good after toggle button
https://i.imgur.com/fjwMcx0.png
Hello,
Thank you for your patience and further explaining the details of the issue.
We were able to replicate it now for categories when selecting the image on Facebook, the twitter:image tag is not updating automatically in the page’s source code. However, the Use data from Facebook toggle button fixes the issue as you have mentioned.
We have already forwarded this to our development team for further checking and we’ll get back to you shortly.
When an update is available that fixes this we’ll update you on the same here.
We would really appreciate your kind patience regarding this matter.
Hello,
Thank you so much for your time and patience.
We will let you know here once we release a new update with this fix, or you can keep an eye on our changelog page: https://rankmath.com/changelog/
In the meantime, please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
