Trouble connecting site

#622836
  • Resolved Anonymous

    2 years, 1 month ago

    Rank Math free

    Hi, I just created a blog site called – https://mindfuloptimist.com/

    I am having trouble connecting it.

    I keep getting a message that says this – Seems like your site URL has changed since you connected to Rank Math. Click here to reconnect.

    And when I reconnect, it says successful but continues to show that message.

    Also, when I do the setup wizard and get to the analytics part with Connect Google services, it does not show my site the box. It is actually blank.

    Can you please help me with these 2 issues.

    Thank you

Viewing 1 replies (of 1 total)
  • Reinelle

    2 years, 1 month ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    For troubleshooting the connection issue, please follow our guide here to dismiss permanently the notification showing:
    https://rankmath.com/kb/problems-while-connecting-account/

    Regarding the Analytics, you can skip the Google connection process in the setup wizard. Please head over to your WordPress dashboard > Rank Math > General Settings > Analytics and reconnect your website to your Google account.

    Also, please verify using the URL prefix and ensure that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    The URL-prefix property also helps keep your sitemap in sync with Google Search Console as we submit it automatically for you. In addition, the domain property won’t work correctly on some sections of the Analytics module such as the IndexStatus.

    Hope that helps.

    Thank you.

    RankBot

    2 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Trouble connecting site’ is closed to new replies.