Hello,
Thank you for contacting Rank Math support. We are glad to hear that you are using Content AI to create SEO-friendly content.
Kindly let us know the email address where you purchase the credits and the email address where you’d like to transfer them to. You can use the sensitive data section to share sensitive information.
Thank you for choosing Rank Math!
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Upon checking our system, the content AI credits were purchased using the other email address. Your current account does not have a website connected as well. Could you please confirm?
If you are referring to another transaction, please share the receipt so we can investigate further.
Looking forward to helping you.
Thank you
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
