Transfer license to new website owner

#632993
  • Resolved Anonymous

    2 years ago

    Rank Math free

    Hi there,

    I tried to reply to the ticket that was regarding this, but the ticket had already been closed. That ticket # is #592186.

    Hi there,

    I’m now ready to transfer the license to the new website owner.

    [moved to sensitive data section]

    Please let me know if you need anything else from me to enact the transfer to the new website owner.

    Thank you!

    jamie

Viewing 3 replies - 1 through 3 (of 3 total)
  • Princess

    2 years ago

    Hello,

    Thank you so much for getting in touch.

    We have transferred the PRO subscription to the nominated email address.

    Please check on your end if everything is working as expected.

    Now the new user will need to reconnect his Rank Math account to his website by heading over to your WordPress Dashboard > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account

    disconnect
    reconnect

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Anonymous

    2 years ago

    Rank Math free

    Awesome, thank you so much! I just sent the reconnection directions to the new owner so hopefully she will be able to reconnect today.

    Thanks again and keep up the great work!

    Princess

    2 years ago

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Transfer license to new website owner’ is closed to new replies.