Hello,
We appreciate your interest in purchasing Rank Math and we apologize for the trouble you are facing with the payment.
To successfully complete the payment, please check the following requirements for your payment method:
- It can process payments in USD $
- It can handle recurring subscription payments
- It is not a prepaid card
- It has international payments enabled
Also, please ensure that you select the right country from the flag icon at the top right corner of the checkout page. Here is an example screenshot (https://i.rankmath.com/i/evCylK). If you are accessing our website from a different location than your country, you need to manually change the country from the dropdown menu.
Finally, if you are using a Proxy or VPN, please turn it off and use your regular internet connection to make the payment.
If none of these steps work, you can try using a different credit or debit card.
Please let us know if this helps or if you need further assistance.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
