tôi đã mua gói nội dung tại sao không cho tôi dùng nó dùng

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. We are sorry for any inconvenience this issue may have caused you.

If the issue still persists, please follow these steps:

Please clear the transients at Rank Math > Status & Tools > Database Tools > Remove transients

After that, you may try disconnecting and re-connecting Rank Math to see if that works for you.

You can disconnect your account by navigating to WordPress Dashboard > Rank Math > Dashboard > Help and then simply disconnect the account by clicking on Disconnect Account.

Once you’ve disconnected your Rank Math account, you can connect it again in the same settings. In order to connect your correct account, click on Connect Now.

Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now.

Once all the above steps are done you might need to refresh the credits again this time to start using Content AI.

Please head over to WordPress Dashboard → Rank Math → General Settings → Content AI and refresh the credits. Here’s a screenshot for reference:

Let us know how this goes. Looking forward to helping you.