ToC not working

#807830
  • Resolved Anonymous

    7 months, 3 weeks ago

    Rank Math free

    We have the Rankmath plugin and we have the table of content on all of our blogs, works fine. We are trying to add a new blog and the table of content will not display any headings within the block. We are using Glutenburg editor. Can you tell us why it won’t work on the new blogs?

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  • Reinelle

    7 months, 3 weeks ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please share the affected URL so we can check?

    Meanwhile, assuming you are using the latest version of all the plugins and the themes (please update if not yet), this can be caused by conflicting plugin/theme on your site.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how this goes.

    RankBot

    6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘ToC not working’ is closed to new replies.