Title and meta description not chaning

#56964
  • Resolved Anonymous
    Rank Math free

    added temporary login link in sensitive data

    • This topic was modified 5 years ago by .
    • This topic was modified 5 years ago by .
Viewing 7 replies - 1 through 7 (of 7 total)
  • Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please share with us the URL of the affected post so we can look into the issue

    Looking forward to helping you. Thank you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto
    Rank Math business

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto
    Rank Math business

    Hello,

    Your theme, OceanWP adds its own meta title and description, so it conflicts with the Rank Math plugin. You should disable the OceanWP metadata and Rank Math metadata will work fine.

    Looking forward to help you.

    Anonymous
    Rank Math free

    Please can you help me with how can i disable oceanwp metadata?

    Alberto
    Rank Math business

    Hello,

    I strongly recommend you to ask their support since they will know way better what setting in their theme you must change to disable their metadata.

    Looking forward to help you.

Viewing 7 replies - 1 through 7 (of 7 total)

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