Timeout when saving a product in woocommerce

#620166
  • Resolved Anonymous
    Rank Math free

    After upgrading from version 1.0.110.2 to 1.0.121.1 I have a problem with Gateway time-out when saving a product in woocommerce. This only happens with the latest version of Rank Math 1.0.121.1. When I disable the plugin, I don’t have this problem. Where to download the older version of rank math 1.0.110.2 and is it safe to downgrade?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anonymous
    Rank Math free

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Unfortunately, we can not recommend you to use the Rank Math version 1.0.110.2 because this version was released on March 18, 2023, and after that, we’ve fixed so many bugs and improved the security of the plugin.

    However, regarding the issue you’re facing with the latest version of the Rank Math plugin, please check the PHP values of your site by heading over to your WordPress dashboard > Tools > Site Health > Info tab > Server. If they are set too low on your site, please ask your hosting provider to upgrade the values according to the following:

    PHP Memory Limit: 512M
    Max input time: 150
    PHP time limit: 120
    PHP max input variables: 1000
    

    If the issue still persists, then you can try to follow this guideline for further troubleshooting: https://rankmath.com/kb/check-plugin-conflicts/

    Let us know how that goes. Looking forward to helping you.

    Thank you.

    Hello,

    We are glad that you managed to resolve this issue.

    In this case, please ignore the above reply from us.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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