There is a problem with some pages when I turn on RankMath,

#672352
  • Resolved Anonymous

    1 year, 10 months ago

    Rank Math free

    Hallo, I don’t know what the problem is, but when I switch Rankmath on and off I get an error message.
    It could of course also be due to DIVI elegantthemes.com?
    I am writing to you first because when I turn off RakMath everything is fine no error message and DIVI is turned on automatically

    Errormessage:

    1. Website “KENN” (https://kenn-ug.com): Failed to reset cache for the instance #11: PHP Warning: require_once(/var/www/vhosts/kenn-ug.com/httpdocs/wp-content/themes//et-pagebuilder/et-pagebuilder.php): Failed to open stream: No such file or directory in /var/www/vhosts/kenn-ug.com/httpdocs/wp-content/themes/Divi/functions.php on line 8030
    Warning: require_once(/var/www/vhosts/kenn-ug.com/httpdocs/wp-content/themes//et-pagebuilder/et-pagebuilder.php): Failed to open stream: No such file or directory in /var/www/vhosts/kenn-ug.com/httpdocs/wp-content/themes/Divi/functions.php on line 8030
    PHP Fatal error: Uncaught Error: Failed opening required ‘/var/www/vhosts/kenn-ug.com/httpdocs/wp-content/themes//et-pagebuilder/et-pagebuilder.php’ (include_path=’.:/opt/plesk/php/8.2/share/pear’) in /var/www/vhosts/kenn-ug.com/httpdocs/wp-content/themes/Divi/functions.php:8030
    Stack trace:
    #0 /var/www/vhosts/kenn-ug.com/httpdocs/wp-settings.php(611): include()
    #1 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1356): require(‘…’)
    #2 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1274): WP_CLIRunner->load_wordpress()
    #3 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Bootstrap/LaunchRunner.php(28): WP_CLIRunner->start()
    #4 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/bootstrap.php(78): WP_CLIBootstrapLaunchRunner->process()
    #5 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/wp-cli.php(32): WP_CLIbootstrap()
    #6 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/boot-fs.php(17): require_once(‘…’)
    #7 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/wpt-wp-cli.php(31): require_once(‘…’)
    #8 {main}
    thrown in /var/www/vhosts/kenn-ug.com/httpdocs/wp-content/themes/Divi/functions.php on line 8030
    Fatal error: Uncaught Error: Failed opening required ‘/var/www/vhosts/kenn-ug.com/httpdocs/wp-content/themes//et-pagebuilder/et-pagebuilder.php’ (include_path=’.:/opt/plesk/php/8.2/share/pear’) in /var/www/vhosts/kenn-ug.com/httpdocs/wp-content/themes/Divi/functions.php:8030
    Stack trace:
    #0 /var/www/vhosts/kenn-ug.com/httpdocs/wp-settings.php(611): include()
    #1 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1356): require(‘…’)
    #2 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1274): WP_CLIRunner->load_wordpress()
    #3 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Bootstrap/LaunchRunner.php(28): WP_CLIRunner->start()
    #4 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/bootstrap.php(78): WP_CLIBootstrapLaunchRunner->process()
    #5 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/wp-cli.php(32): WP_CLIbootstrap()
    #6 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/boot-fs.php(17): require_once(‘…’)
    #7 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/wpt-wp-cli.php(31): require_once(‘…’)
    #8 {main}
    thrown in /var/www/vhosts/kenn-ug.com/httpdocs/wp-content/themes/Divi/functions.php on line 8030
    Error: Es gab einen kritischen Fehler auf deiner Website.Erfahre mehr über die Problembehandlung in WordPress. Es gab einen kritischen Fehler auf deiner Website.

Viewing 3 replies - 16 through 18 (of 18 total)
1 2
  • Anonymous

    1 year, 10 months ago

    Rank Math free

    looks like it’s a tougher thing to solve … with the ticket already 5 days old and even with rather many users effected …

    p. s. this answer is mostly bump-wise ment, not containing any usefull info 😉

    Anonymous

    1 year, 10 months ago

    Rank Math free

    any updates or at least progress info?

    Rakibuzzaman Siam

    1 year, 10 months ago

    Hello,

    We deeply apologize for the delay in response.

    We’ve checked your website but couldn’t able to replicate the issue. We can see both Divi and Rank Math plugins are working properly. In this case, can you please share a screencast where you’re getting the error by using a tool like https://loom.com so that we can check the issue further for you?

    However, we can see the PHP values of your site are set too low. Please ask your hosting provider to upgrade the values according to the following and see if that works for you:

    PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 16 through 18 (of 18 total)
1 2

The ticket ‘There is a problem with some pages when I turn on RankMath,’ is closed to new replies.