Hello,
I’m sorry to hear that you are facing issues accessing the PRO version of Rank Math after your purchase. To resolve this matter, please follow these steps:
- Log into your Rank Math account.
- Download Rank Math PRO from your dashboard.
- If you are unable to find it, it’s possible that you may have upgraded to PRO using a different email address than the one you intended. In that case, please contact our support team for assistance in merging both accounts or changing the email connected to the PRO account.
Thank you for bringing this to our attention. If you have any further questions or need assistance, feel free to reach out to our dedicated support team. We are available 24/7, 365 days a year.
We appreciate your understanding and patience as we work to resolve this issue for you.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
Rank Math PRO 3.0 Nulled, GPL & Cracked & Save Your Website
Installing Rank Math on a Multisite Environment » Rank Math
I purchased the PRO version of the plugin but it does not appear available to me in my administrative area
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We found the purchase under a different email address, kindly check the sensitive data section.
To avoid any confusion in the future, would you like to merge these two accounts?
If so, please tell us the preferred email address and we will do the needful.
We really look forward to helping you.
Hello, I would like to put the license in the email m********@e****************, it will be easier for me to manage this account.
Hello,
We have moved the purchase to this account and it’s available here: https://rankmath.com/my-account/
To install the PRO plugin we would recommend following this guide: https://rankmath.com/kb/rank-math-pro-license-key/
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
