The my website isnt appearing when i try to connect the rank math plugin

#721626
  • Resolved Anonymous

    1 year, 8 months ago

    Rank Math free

    It says i’m connected but i cant get past the analytics tab. It’s all red. I need help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 8 months ago

    Hello, I’m sorry to hear that you’re facing issues with connecting your website to the Rank Math plugin and accessing the Analytics tab. It seems like there might be a glitch in the connection.

    To troubleshoot this, please follow these steps:

    1. Ensure that your website is connected to the Rank Math account from the Client Management dashboard. You can do this by navigating to Client Management dashboard and checking if your site is listed under connected websites.

    2. If your website is not listed, you may need to reconnect your website with the Rank Math account. To do so, head over to Rank Math SEO → Dashboard → Help and then click Disconnect Account. After that, you’ll be able to connect your account with Rank Math once again by clicking the Connect Now button and following the on-screen instructions.

    If the issue persists even after following these steps, please share the error log with us by opening a support ticket here.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math
    How to Setup Rank Math SEO Plugin Properly
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
    Benefits of Creating a FREE Rank Math Account » Rank Math

    Adetayo

    1 year, 8 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    The Red Dot in Analytics means that you have either not configured the Analytics module or have not given it sufficient permissions when connecting to it.

    To make sure that everything works correctly please go through this article to set up the Analytics module: https://rankmath.com/kb/install-google-analytics/

    If however, you are having challenges with this, then follow the steps below to fix it.

    Please make sure you have the latest version of the Rank Math plugin installed on your site. You can check the latest version here: https://rankmath.com/changelog/free/

    Once you have updated the plugin, please follow these steps to reconnect Rank Math with your Google account and grant all the necessary permissions:

    First of all, check to make sure that you have a verified Google Search Console and Google Analytics properties, if not follow the attached link to create one.

    If you already have verified properties and you’re still unable to connect them – then follow these steps

    1) Remove Rank Math’s access from Google Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

    permissions

    2) Re-connect to regenerate the auth token from Google

    After that, reconnect the Google account again to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again:

    reconnect

    3) Grant all necessary permissions

    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services. Please check my screenshot below for reference:

    permissions

    4) Follow the instructions to sign in with your Google account and allow Rank Math to access your data. https://rankmath.com/kb/connect-your-google-account/

    You can also refer to this guide for more details: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

    The red dot will become green when the Analytics module is configured completely with the required permission.

    We hope this resolves the issue for you.

    If you still face any problems or have any questions, please let us know. We’re always here to help.

    RankBot

    1 year, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘The my website isnt appearing when i try to connect the rank math plugin’ is closed to new replies.