” The editor encountered an unexpected error” each time I click on seo edit - Support

Resolved Anonymous
1 year, 5 months ago

Rank Math free

Why do I receive this message: “The editor has encountered an unexpected error” on my WordPress dashboard each time I click on Rankmath’s SEO % calculator on the upper right corner of the WordPress blog post editor window?
Because of this, I can’t edit or update my blog posts.
I m on wordpress latest version 6.5
and PHP latest PHP version 8.1
and RANK MATH latest beta version Version 1.0.217-beta
Is there a solution to this?

Viewing 6 replies - 1 through 6 (of 6 total)

RankBot
1 year, 5 months ago
Hello,

I’m sorry to hear that you are facing an issue with Rank Math on your WordPress dashboard. The error message “The editor has encountered an unexpected error” can occur due to various reasons. One common reason for this issue could be a conflict with other plugins or themes on your website.

Since you are using the latest beta version of Rank Math, it’s possible that there might be compatibility issues with your current setup. To address this problem, you can try the following steps:
1. Check for Plugin Conflicts: Sometimes conflicts with other plugins can cause such errors. You can follow the steps outlined in this guide to check for conflicts between Rank Math and other plugins/themes.
2. Reconnect Your Website with Rank Math: If you are using Rank Math PRO and facing issues, reconnecting your website with Rank Math might help. You can disconnect and then reconnect your account by following the steps mentioned in this guide.
3. Update Rank Math: Ensure that you are using the latest stable version of Rank Math. You can check and update Rank Math by navigating to WordPress Dashboard → Rank Math SEO → Status & Tools → Version Control as shown in the screenshot below:
If the issue persists after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

Thank you for your understanding and patience.

Sources:
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
Why Rank Math Settings Are Not Getting Saved? » Rank Math
How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math
Reinelle
1 year, 5 months ago

Hello,

Assuming you are using the latest version of all the plugins and the themes (please update if not yet), this can be caused by conflicting plugins or your active theme.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

Only the site admin would know and your users won’t be affected by this troubleshooting.

Let us know how this goes.

Anonymous
1 year, 5 months ago

Rank Math free

I using all plugins along with RANK MATH from around 4 months and have created blog posts and pages without any issues. Why is it happening now?

Anonymous
1 year, 5 months ago

Rank Math free

HEY DEAR , I FOUND THE ISSUE THE PLUGIN NAME AS “STARTER TEMPLATES” Version 4.1.5 | By Brainstorm Force | CAUSING TROUBLE .I deactivate the plugin and now my website and rank math seo works very fine as they are befor…

Adetayo
1 year, 5 months ago

Hello,

In this case, please contact the plugin developers so they can suggest a fix. Their support should be able to help you out further with this. It is also possible that they already have a fix ready for the issue.

Please don’t hesitate to let us know if you have any other questions.

Thank you.

Adetayo
1 year, 5 months ago

Hello,

Circling back to the issue, please update the plugin to the latest version and that should resolve the issue.

We have a user with a similar issue and updating the Starter Templates plugin By Brainstorm Force solves it.

Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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