The business name is displaying incorrectly when using the code: [rank_math…]

#545553
Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous
    Rank Math free

    I have sent the information, please review my issue again?

    Hello,

    When we check the address in Google Maps, it shows two results, the first one for the business that is currently showing in the map on your site and the second one for your business. Since Google is giving priority to that business for the address, it is displayed on the map:

    Please note that the map is generated from the address and not from the Geo coordinates, as that is only used for Schema generation.

    Unfortunately, this is a limitation of Google Maps that we cannot overcome since we send the correct data to the query but the results return the other business location.

    Don’t hesitate to get in touch if you have any other questions.

    Anonymous
    Rank Math free

    Thank you for your support.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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