Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
I see multiple sitemap. One sitemap is https://yourdomain.com/sitemap.xml and the other at https://yourdomain.com/sitemap_index.xml and none of the sitemap is generated by Rank Math. If you using any other plugin to generate the sitemap, please deactivate it and if you have any physical sitemap in server, please remove that as well.
Once all the sitemaps are removed, activate Rank Math by navigating to Rank Math > Dashboard and activate the sitemap. You can read more about it here: https://rankmath.com/kb/configure-sitemaps/
Let us know how it goes.
Looking forward to helping you.
Thank you
donnt know where is the wrong sitemap from. now we cant delete this wrong sitemap
Hello,
You can check your website files for any XML sitemap files as Rank Math’s sitemaps are generated dynamically – which means there should be no existing sitemap files.
If you need assistance checking your files, you can get in touch with your web host to remove/delete the XML files in your website root directory.
Also, the sitemap could be generated by one of your plugins. You can follow the steps in this link to determine which plugin is generating the sitemap:
https://rankmath.com/kb/check-plugin-conflicts/
Let us know how this goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
