Hello,
We apologize for the inconvenience you’re experiencing with the Rank Math Table of Contents block. It seems that there might be a bug causing the ToC block to not load properly when using Rank Math and Gutenberg.
To address this issue, we recommend checking if you have any of the supported plugins installed for the Table of Contents, as Rank Math can detect the ToC if any of the supported plugins are used. You can find the list of supported plugins in our knowledge base article here: TOC Plugins Detected by Rank Math.
If you are using a supported plugin and still facing issues, please reach out to our support team by assigning this ticket to a human agent using the available buttons, and we will be happy to assist you further.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue.
Sources:
Why Isn’t Rank Math Detecting the Table of Contents? » Rank Math
Score 100/100 With Rank Math Post Tests » Rank Math
How to Use a Table of Contents to Improve Content Readability » Rank Math
How to Add Rank Math’s Table of Contents Block » Rank Math
Just to clarify, I’m currently using the RankMath Table of Contents block — it’s the problem in my ticket above, hence requiring human support. Thanks in advance.
Hello,
Thank you for contacting Rank Math support.
We apologize for the delay in response.
Currently, our plugin’s TOC can’t recognize the headings added using the Gutenberg plugin.
We are already aware of this issue and our devs are working on fixing this.
At the moment, we don’t have a specific timeframe for resolving this issue. We want to assure you that although this is not deemed mission-critical, we understand the importance of a smooth experience.
Rest assured, we are actively working on a solution. We will promptly notify you once an update addressing this matter is released.
In the meantime, to stay updated on all our developments and releases, you can periodically check our changelog here: https://rankmath.com/changelog/
Should you have any further questions or concerns, please don’t hesitate to reach out. We are here to assist you.
Thank you for your understanding and for being part of the Rank Math community!
Thanks, Adetayo. That’s really unfortunate. Is there any workaround that doesn’t require major changes from my end?
Hello,
Since we have determined that this issue occurs with the Gutenberg Plugin Version 17.5.0, a temporary workaround is to roll back the version.
As stated earlier our Developers are working on resolving this conflict and we will update you once a fix has been released.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
