Table of Content block is not available

#666502
  • Resolved Anonymous
    Rank Math free

    I’m trying to add the Table of Contents block to my website, but it’s not available.

    I’m currently using version 1.0.205 of the plugin.

    When I search the blocks for “rank math” only the AI ​​block appears.

    https://imgur.com/a/TyrdYBX

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    I apologize for the inconvenience you’re facing with the Table of Contents block in Rank Math. I understand that you’re unable to find the block when searching for “rank math” in the blocks section.

    Based on the information provided, it seems that you’re using version 1.0.205 of the Rank Math plugin. However, please note that the Table of Contents block was introduced in a later version of Rank Math.

    To resolve this issue, I recommend updating your Rank Math plugin to the latest version. This will ensure that you have access to all the latest features and blocks, including the Table of Contents block.

    You can update the Rank Math plugin by following these steps:

    1. Go to your WordPress dashboard.
    2. Navigate to the “Plugins” section.
    3. Look for the Rank Math plugin and click on “Update Now” if an update is available.

    Once you’ve updated the plugin, you should be able to find the Table of Contents block when searching for “rank math” in the blocks section.

    If you continue to experience any issues or have further questions, please feel free to reply to this ticket, and a member of our support team will be happy to assist you further.

    Thank you for your understanding.

    Best regards,
    Rank Math Support

    Sources:
    How to Add Rank Math’s Table of Contents Block » Rank Math
    Why Isn’t Rank Math Detecting the Table of Contents? » Rank Math
    Score 100/100 With Rank Math Post Tests » Rank Math

    Anonymous
    Rank Math free

    I checked and I’m using the latest version of the plugin (1.0.205)

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    If you cannot add the Table of Contents block to your posts, then one of your plugins may conflict with Rank Math.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well:

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    Thank you for your patience and cooperation as we attempt to resolve this issue.

    Looking forward to hearing back from you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Table of Content block is not available’ is closed to new replies.