Hello,
We appreciate you reaching out to us. We understand that you intended to purchase the AI content package but ended up purchasing the Rank Math Pro version instead.
Unfortunately, we are unable to switch your package directly. However, we can process a refund for your current purchase, and then you can proceed to purchase the AI content package.
Please let us know if you would like us to initiate the refund process for you. We apologize for any inconvenience this may have caused.
For more information on our plans and how to purchase the AI content package, you can refer to the following link: Content AI Pricing
We look forward to your response.
Sources:
Content AI – Your Personal AI Assistant by Rank Math
Thank you for your reaction. i will like a refund for my current purchase so i can purchase the AI content package. can you help me start the process? will i get the full amount of money back that i paid?
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.
You can purchase the content AI plan from here: https://rankmath.com/content-ai/#pricing
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
