Subscription not Showing

#616062
  • Resolved Anonymous
    Rank Math free

    Hi There,
    I just re subscribed and my subscription is not showing in the back end ?

Viewing 1 replies (of 1 total)
  • Hello

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    I can see that the PRO badge is visible on your account, so your account has been upgraded to the PRO version already.

    You can check the subscription information here:
    https://rankmath.com/my-account/subscriptions/

    If you are still not seeing your subscription on your website, please ensure that you have installed both the Free and the PRO plugins on your website as you need them together.

    You may also refer to this guide: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    If you need further assistance, please don’t hesitate to contact us.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Subscription not Showing’ is closed to new replies.