subscription is not appearing in my account

#645314
  • Resolved Anonymous
    Rank Math free

    Dear team, My subscription is not appearing in my account.
    also, I need to download the invoice so I can share it with our finance department

    Best regards.

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘subscription is not appearing in my account’ is closed to new replies.